Privacy & Cookie Policy

Privacy Policy

Information provided under the GDPR (General Data Protection Regulation) 2016/679

Under this regulation, your data will be processed according to the principles of fairness, lawfulness and transparency, protecting your privacy and your rights.

Pursuant to Article 13 of GDPR 2016/679, we therefore provide the following information:

Given the purposes of processing described below, providing your data is mandatory to complete orders. If data is not provided, or is provided only in part or inaccurately, BIOART SRL may be unable to carry out the activity requested and to fulfil the contractual obligations for which this site operates.

Processing is carried out with manual and/or electronic and online tools, using methods strictly related to these purposes and, in any case, in a way that ensures the security, integrity and confidentiality of the data, in compliance with the organizational, physical and logical measures required by current regulations.

TYPES OF DATA COLLECTED: – Browsing data (cookies).
– Personal data (first name, last name, phone number, email address, etc.), provided when you place an order or register on the site.

Data security is guaranteed by the website's SSL certificate, which you can recognize by the “https” prefix.

DATA PROCESSING:

VISIT REPORTS AND BROWSING DATA: this site and Google Analytics
REGISTRATION AND FORMS: this site and Mailpoet
NEWSLETTER: this site and Mailpoet
LIVE SUPPORT: the Telegram app, through a chat bot.
PERSONAL DATA FOR SHIPPING: this site and the shipping websites we use, together with their carriers.
Specifically www.ioinvio.it – www.parcelscout.com – www.paklink.it – www.gls-italy.it. You can read the privacy policies of these carriers on their websites.

PERSONAL DATA FOR PAYMENTS: this site, Stripe Ltd
PURPOSES OF DATA PROCESSING: 1. to allow registration on the site, which is required to access certain sections of the site and to provide and manage the services offered;
2. with your consent and until you withdraw it, to carry out marketing activities, including by email, fax and text message, subject to specific consent and until it is withdrawn;
3. to send newsletters with updates on everything new on the site (the “Newsletter” section of the site);
4. to answer users' requests about products, advertising or the site.

WHERE YOUR DATA IS STORED: on a secure server located in the Netherlands, except for credit card data, which is deleted after use.

YOUR RIGHTS OVER YOUR PERSONAL DATA

Personal data is kept for all service requests (orders) and, if the relationship is withdrawn or otherwise terminated, for the limitation periods set out in art. 19 of Legislative Decree 35/2017.

You may exercise the following rights at any time:

to access your personal data;
to obtain the rectification or erasure of your data, or the restriction of processing concerning you;
to object to processing;
to data portability;
to withdraw your consent, where applicable: withdrawing consent does not affect the lawfulness of processing based on consent given before its withdrawal;
to lodge a complaint with the supervisory authority (the Italian Data Protection Authority, Garante Privacy).

You can exercise your rights by emailing a request to privacy@bio-art.it

DATA CONTROLLER

The data controller is Bioart srl, with registered office in Brescia, Via L. da Vinci 20. The data processor, whom you can contact to exercise the rights under Art. 12 and/or for any questions about personal data protection, can be reached at: privacy@bio-art.it

THIRD PARTIES

This site uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, text files placed on your computer that allow the website to analyze how users use the site.

The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored on Google servers in the United States.

Google will use this information to track and examine your use of the website, compile reports on website activity for website operators and provide other services related to website activity and internet usage.

Google may also transfer this information to third parties where required by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

You can refuse the use of cookies by selecting the appropriate setting in your browser.

By using this website, you consent to the processing of your data by Google in the manner and for the purposes set out above.

Independent advertising companies are used to serve ads on this website.

These companies may use data collected through cookies (which does not include your name, address, email address or phone number) about your visits to this and other websites to show ads for products and services that may interest you.

THE DATA CONTROLLER

Bioart srl